What are Chatbots? Chatbots are software applications that are utilized for when someone cannot reach an in-person representative and customer service is provided through a computer program. Chatbots serve several purposes and are popular for addressing customer needs at that time. In the e-commerce field, they are becoming a tool to connect consumers with products and services and to answer[...]

Experiencing Shipping Challenges When operating an e-commerce business, shipping issues can upend you greatly. Delayed orders can result in frustrated customers, a lack of efficiency, and hinder your bottom line. In an era where online shopping is the norm, planning ahead for shipping challenges is essential. Taking advantage of these methods will ensure you are prepared for whatever may come[...]

According to the US Bureau of Labor Statistics, “prices for all items less food and energy rose 3.8 percent for the year ended May 2021, the largest 12-month increase since the year ended June 1992.” As cost of goods continue to rise, pricing is going to make or break small businesses. The goal is to always remain competitive without losing[...]

Whether you’re a small business looking to sell your products online or you’re building a business from scratch, launching your first eCommerce store is easier than you think. With a few simple steps and some thoughtful planning, you can have eCommerce store live and ready for sales in an instant.   Build Your Site  Logicblock makes it easy to build a new eCommerce[...]

Why Are eCommerce Wish Lists & Favorites Important? In today’s scatter-brained world, every minor convenience adds up. Offering wishlists and favorites allows your customers to quickly and easily recall their chosen purchases without the hassle of having to sift through your website.  Why Do You Need Product Lists?  According to a report on online shopping cart abandonment rate in 2020, over 88% of[...]

Delivery Challenges Solved with Advanced Dispatch Technology Connecting with Logicblock, a robust and leading eCommerce technology solution, has allowed you to easily accept orders from customers, handle back-end operations, and create an easy buying environment for your customers.   Now it’s time to get the product into the hands of your customers quickly and efficiently.    Advanced dispatch technology can help you:   Optimize route[...]