Logicblock Blog

The Keys to Customer Retention

Every strong business wants to continue growing, and for many owners that means more customers. While every business will value new customers, studies show that in the long run, investing in customer loyalty and retention is far more profitable than attracting new customers in the short term. According to a study at Harvard Business School, …

Read more
Read more

Use Zendesk to Optimize Your Business’s Customer Service

Customer relationships are the cornerstone on which all successful businesses are built. Make customer service a business priority by coupling your Logicblock website with Zendesk’s Customer Relationship Management software, Zendesk Sell. Zendesk creates customer service solutions for online businesses like yours. With customizable software that works out of the box and scales with your business, …

Read more
Read more

Third-Party Payment Apps May Be Hurting your Business 

After a night out on the town it isn’t unusual to spend some time the next day sending and requesting money from your friends. Apps like Venmo and Square are convenient and popular, particularly when it comes to sending and receiving money from friends and family. But a full-fledged business like yours needs more support …

Read more
Read more

Creating and Maintaining an Effective Online Store

Increasing traffic to your website is not enough to make your business a success. To turn visitors into customers, you need an eCommerce shop that is well organized, simple to navigate, and promotes your most profitable products. Logicblock makes uploading products and segmenting catalogs easy for you, so that finding the perfect product is easy …

Read more
Read more
Power From Knowledge: Site Search Analytics

Power from Knowledge: Site Search Analytics

Information is power. Search boxes can help your customers navigate your site, find what they want, and purchase it quickly. Not only does it help the user find what they’re looking for, but it can also help narrow down what you want to show them, as you are able to segment your products to cater …

Read more
Read more
Sustainable Business Model Integration with Logicblock

Sustainable Business Model Integration- Where to Begin?

More people are choosing to go green. This is evident from the hybrid and electric cars more readily available, the amount of solar energy being harnessed across the country, and by people’s likelihood to choose a sustainable business partnership over one that does not promote environmentally conscious practices. How can you show your customers that …

Read more
Read more
Logicblock Customer Spotlight: Roby Supply

Customer Spotlight: Roby Supply 

Working with Roby Supply Roby Supply is a distributor of janitorial supplies in Dayton, Ohio. Their mission is to always strive for excellence in customer satisfaction and delivery. Roby was stsarted in the 1990s and is certified by Veterans Affairs as a Service-Disabled Veteran-Owned Small Business (SDVOSB), HubZone certified, National Veteran Business Development Council (NVBDC), …

Read more
Read more

Establish the Human Connection

Many consumers turn away from businesses when they feel their needs aren’t being addressed. Personalization is a key factor in supporting customer relationships. Understanding consumer data trends can allow you to reach out directly to the customer as well. Strategies that can maximize connection include recommendations curated on their search history, relevant discounts on products …

Read more
Read more
How To Use Videos To Engage and Convert

How To Use Video To Engage and Convert

Why Use Video?  Video is a powerful tool for businesses for multiple reasons. For starters, consumers are more drawn to visuals as they are more eye-catching and easily digestible. With many people buying items online, having video functions and features is a recommended strategy to attract new customers. Here are some methods in which video …

Read more
Read more
Tips On How To Fight Online Fraud

Encrypting Payment Information

When purchasing something online or logging into a new site, having your payment information available leaves you susceptible to fraud. Incorporating seller protection is a strong step towards protecting the personal information of your costumers. Systems such as Paypal Express Checkout handles data protection of credit card information. With 7cart sites, credit card information is …

Read more
Read more