Customer Spotlight: SupplyTime
Based out of Norwich, Connecticut, SupplyTime has been one of our customers since September 2014. They are a division of Consumers Interstate Corporation of Norwich, CT, which was established in 1947 by Jack Fischburg. His son Kenn took over the company in 1974 after his father’s sudden death. Kenn is the author of the original Toilet Paper Encyclopedia and created the “Wipe Out Terrorism” printed toilet paper, which was shipped to hundreds of military bases around the world in 2002.
Q: Kenn, tell us more about SupplyTime.
A: Think of SupplyTime.com as an online mall that sells toilet paper, cleaning and
janitorial products, industrial tools, cafeteria supplies, office products, packaging supplies, and safety gear.
Q: What products are your main focus?
A: We offer toilet paper, cleaning products, office products and safety
products. Each of these are broken down into different “world’s” to make it
easier for shoppers to browse for the products they need.
Q: Why did you choose Logicblock?
A: Logicblock was a cost effective solution for replacing our legacy web site. The product maintenance features, content and site design elements
fit nicely into our marketing plan with our primary supplier. The Logicblock team provides a full-feature storefront. They are all aware of what the
customer wants and also aware of the best practice technical features. Their service and response times are also excellent.
Q: What are the top three benefits of 7cart for your business?
A: We like the flexible coupon options, product lists /our custom “Re-Order Form”,
and the APIs for bulk updating products and content.
Q: Favorite tools in the 7cart platform?
A: Built in integration with several providers to reduce time needed in managing
pricing, content, and order EDI and standard reports for sales reporting that
have already been sliced and diced into several different views.
Q: What results have you seen on your site since launch?
A: From our first conversations with Alex, we felt like we were dealing with a
world-class company. We have experienced steady growth in orders and are experiencing positive customer retention.
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