Customer Spotlight: Roby Supply
Working with Roby Supply
Roby Supply is a distributor of janitorial supplies in Dayton, Ohio. Their mission is to always strive for excellence in customer satisfaction and delivery. Roby was stsarted in the 1990s and is certified by Veterans Affairs as a Service-Disabled Veteran-Owned Small Business (SDVOSB), HubZone certified, National Veteran Business Development Council (NVBDC), Ohio Veteran owned, and Ohio ODOT DBE. We sat down with Michelle, who co-owns Roby Supply with her husband, to learn more about their partnership with Logicblock.
Partnering with Logicblock
Prior to partnering with Logicblock, Roby utilized Sage 100 software and did not have a website. They currently utilize DDI software for their back-end system. Their main wholesaler, Essendant, told them about the Logicblock 7cart eCommerce platform, and this referral ultimately led them to choose Logicblock for their front-end customer website. During the set-up process, Roby utilized the Logicblock staff for assistance as they do not have a dedicated IT person on staff. As a small business, Michelle shared with us her top three things that other small businesses looking at Logicblock should know:
- It is easy to navigate.
- They have quick response.
- You get a professional looking website.
How Roby has Benefitted
Michelle stated that her favorite feature of Logicblock is that it maintains the monthly Essendant updates. Many small businesses do not have the time nor resources to maintain the many updates from vendors, but Logicblock makes it easy! Logicblock can manage product and category information updates automatically from the vendor on a regular basis, so you do not have to. Michelle also stated that it is “very easy for us to add new products and new vendors to our website.” With the constant changes in product availability the past few years, this is a definite benefit to Logicblock customers!
Ready to move your business over to Logicblock and realize the same benefits as Roby?