Using Chatbots To Create An Engaging Customer Experience
Using Chatbots To Create An Engaging Customer Experience When done properly, chatbots can be an extremely useful tool, connecting your customers with your products and services instantly. With the onset of COVID-19, eCommerce is shifting. It has arguably never been more important to provide the best possible user experience for your customers. While the most common way to […]
How Is Covid-19 Affecting eCommerce?
The world is reeling from the effects of living through COVID-19, and so are many businesses. Not all the changes have been negative, though. In fact, with people spending more time online than ever before, eCommerce sales are actually up 25%. This spike came from very targeted spending related to lifestyle changes from the virus. Other eCommerce […]
Improving Brand Recognition: How to Build a Stronger Public Image
Strategies for Spreading Brand Awareness As you focus on retaining and satisfying your existing customers, you should be thinking about ways to attract new customers. The online space gets more competitive each year, so you need to find new sources of revenue. In order to do this, you need to spread awareness for your brand. By spreading the word about […]
Hook, Line & Sinker: Simple Ways to Keep Buyers Engaged
Keeping Customers Engaged During Slower Months For online sellers, the summer is one of the most challenging periods to get through. The weather tends to be very nice during the summer, which means a lot of people are going to be spending more time outside. Since people are spending more time outside, sales for online […]