The Keys to Customer Retention

Every strong business wants to continue growing, and for many owners that means more customers. While every business will value new customers, studies show that in the long run, investing in customer loyalty and retention is far more profitable than attracting new customers in the short term. According to a study at Harvard Business School, […]

Use Zendesk to Optimize Your Business’s Customer Service

Customer relationships are the cornerstone on which all successful businesses are built. Make customer service a business priority by coupling your Logicblock website with Zendesk’s Customer Relationship Management software, Zendesk Sell. Zendesk creates customer service solutions for online businesses like yours. With customizable software that works out of the box and scales with your business, […]