The Value of Customer Service, & Why It Should Be a Top Priority

Strong Customer Service is Vital In the age of digital shopping, it is crucial for eCommerce businesses to have a clear customer service plan. Shipping mishaps and other problems can occur at any time, so you need a team that can handle them efficiently. Being able to solve customers’ problems helps build loyalty, and makes […]

A Guide to Discounts: Lowering Your Prices Without Losing Profits

Reduce Prices, Without Reducing Profits One of the biggest double-edged swords in commerce is the price discount. On the one hand, discounts are great for enticing people to buy items that are stalling. And yet, if you rely on discounts too often your profits will take a significant hit. As a result, creating ideal sales […]