As the holiday shopping season wraps up and you get ready for the New Year, you're going to encounter certain questions from harried and panicked customers. Everyone will be worried about the status of their order, and it's your job to keep them from going off the deep end! Let’s take a look at some common last minute questions you'll get and what to do about them. read full post >>

You may have spent all your time building up your website for the holidays, but you may have neglected one part of it – your customer service! Your store can have all the best products in the world but if people have problems ordering and can’t reach you, you’re toast. To help you improve customer service, follow these five tips. read full post >>

You've no doubt been bombarded with countless blog posts about how you need to get your business and/or website in order before it's too late. "You're bleeding money!" they all scream, insisting that you stop reading right then and immediately tend to your dying business. read full post >>

The numbers are slowly coming in, and it looks like the "biggest shopping weekend of the year" is bigger and better than ever! Starting earlier this year on Thanksgiving Day, more items were sold to more people for more dough, giving brick and mortar owners as well as ecommerce sellers many reasons to smile this holiday season. read full post >>

The holidays are just around the corner, and every boy and girl is looking for that fun and exciting product under their tree! But as you look around your online shop, you realize your products aren’t exactly what you would call exciting: office supplies!  read full post >>

Like Barney on How I Met Your Mother says, "it’s time to suit up"!
Very soon, ecommerce shoppers will begin browsing around the Internet looking for great deals on presents. Naturally, you want your online store to be on the other end of those searches. But if you haven't properly suited up, you may not be ready to get any sales at all, and miss out on all the fun... and profit! read full post >>

It's only a few months away from "the most wonderful time of the year" and the ecommerce experts are keeping an eye on what's going to be the big hit of the season. In fact, the predictions started several months ago! This is good news for the average online merchant, as you may be able to discern a few nuggets of truth out of the info. read full post >>

Next to great pictures, having a detailed and well written product description is one of the most important factors when selling items on the Internet. If people don't know what it is you're selling, then they won't buy it. It's that simple. Your product could literally save their life one day but they wouldn't know that if the description made no sense, right? read full post >>

So guess what today is? We’ll wait. Nope, not your anniversary (unless it is…go grab flowers!). Give up? Today is actually the last day you have to really take advantage of the upcoming winter season. read full post >>

I don't know if you've heard, but there are some... unscrupulous people on the Internet. For every honest, hardworking entrepreneur slaving away at their computer, there are a hundred scammers trying to rip customers off the best they can. read full post >>